Scope

This RUO Policy governs all products sold by Helix Source (“Company,” “we,” “us,” or “our”). By purchasing or using our products, you agree to this Policy in addition to our Terms & Conditions, Privacy Policy, and Returns & Refunds Policy.

1) RUO Status & Intended Use

RUO only: All products are supplied strictly for Research Use Only in laboratory settings by qualified personnel. They are not intended for human or animal consumption, clinical or diagnostic use, therapeutic or prophylactic use, household use, or any use in or on humans or animals.

Labeling and representations: Products are labeled and marketed for RUO. No statement on our website, invoices, labels, or communications should be interpreted as medical, diagnostic, therapeutic, veterinary, or regulatory approval.

No clinical decision making: Products must not be used to make medical, veterinary, or public health decisions.

2) Purchaser Qualifications & Eligibility

Age and role: You confirm you are at least 18 years old and purchasing on behalf of a laboratory, company, or institution, or as a qualified researcher.

Verification: We may request end use confirmations, business or institutional details, shipping to a non residential address, or other documentation to verify RUO status.

Right to decline: We may refuse, hold, or cancel orders that do not meet RUO requirements, conflict with applicable law, or raise risk or fraud concerns.

3) Product Format, Handling & Safety

Format: Products are supplied as lyophilized powders unless stated otherwise.

No protocols or materials provided: We do not supply protocols, reagents, solvents, or consumables for reconstitution or use. The purchasing laboratory is responsible for proper method development, validation, and compliance.

Reconstitution and storage: If you choose to reconstitute materials, this must be performed by qualified personnel using appropriate sterile technique, suitable solvent or buffer, aseptic equipment, and validated procedures. Follow appropriate storage conditions, aliquoting practices, and disposal procedures per your lab’s SOPs.

Safety and SDS: Handle all research chemicals as potentially hazardous. Use appropriate PPE, engineering controls, and waste disposal in accordance with your institutional EHS requirements. Safety Data Sheets (SDS), where available, can be requested at .

4) Prohibited Uses

- Human or animal consumption, dosing, administration, implantation, or any in vivo application

- Clinical, diagnostic, or therapeutic use, including any use that informs patient care or veterinary treatment

- Household, food, cosmetic, or recreational use

- Manufacturing of finished drugs, biologics, or medical devices for human or animal use

- Any activity that violates applicable law or requires approvals or clearances that you do not hold

5) Documentation, Traceability & COA

Certificates of Analysis (COA): COAs provided by upstream vendors are maintained internally by Helix Source for regulatory purposes. They are not distributed to customers.

Public Lot code: For traceability, we may display a Public Lot code derived from a private vendor lot identifier. Public Lot codes support order to lot traceability without exposing supplier confidential identifiers.

Recordkeeping: Helix Source retains all required batch level documentation for compliance. Customers should retain purchase records and internal experimental documentation consistent with their institutional policy and applicable regulations.

6) Compliance With Laws & Institutional Policies

You are responsible for ensuring that your acquisition, handling, storage, and disposal of products comply with all applicable federal, state, and local laws and your institutional policies.

If you are developing assays, devices, or workflows that are regulated, you must obtain any required approvals or clearances independently and must not use our RUO labeled products where regulated use is prohibited.

Where applicable, you agree to implement appropriate IRB, IACUC, or other oversight for any research involving human or animal materials. Our products are not to be used in or on humans or animals.

7) Export Controls, Sanctions & Restricted Destinations

Purchaser represents they are not on any sanctions or restricted party lists and will not export, re export, transfer, or use products contrary to U.S. export control laws and applicable foreign laws.

We may decline or cancel orders to embargoed destinations or restricted parties or entities.

8) Resale & Redistribution

Without our prior written consent, you may not resell, repackage, relabel, or redistribute products. Any permitted transfer must maintain RUO labeling and this Policy.

9) Quality Concerns & Product Issues

If you believe a product is defective or inconsistent with RUO labeling, contact within 14 days of delivery, including your order number, product or lot, and supporting data or photos.

We may request additional information or a return of material for evaluation. Remedies may include replacement or refund per our Returns & Refunds Policy.

10) Warranties & Disclaimers

Products are provided “as is” for research purposes and without warranties of merchantability, fitness for a particular purpose, or non infringement, except to the extent expressly stated in product listings or accompanying documentation. We do not warrant suitability for clinical, diagnostic, therapeutic, or in vivo applications.

11) Enforcement & Consequences

We may investigate suspected misuse or violations of this Policy.

We may refuse or cancel orders, suspend accounts, restrict shipping methods, or report suspected unlawful activity to payment processors, platforms, or authorities as permitted by law.

12) Policy Changes

We may update this RUO Policy to reflect operational, legal, or regulatory changes. The version posted on this page is the governing version.

13) Contact

Questions about RUO eligibility, documentation, or compliance? Email or call (855) 677-4736

Checkout Acknowledgment

We require purchasers to acknowledge RUO status during checkout. Suggested text for the required checkbox:

“I confirm I am 18+ and purchasing on behalf of a qualified laboratory or institution. I understand all items are Research Use Only (RUO), not for human or animal use, and I agree to handle, store, and dispose of materials per applicable laws and my institution’s SOPs.”

Legal note: This Policy is intended to reflect common RUO expectations for research chemicals in the U.S. It is not legal advice. Requirements vary by jurisdiction and application. Consult your institutional compliance office and/or counsel for specific obligations.